Important to note: I usually respond very promptly. Usually within 2 hours during business hours (GMT). Almost never longer than 12 hours..
If I haven’t responded to you within 24 hours.. Email me again or call 911 as something is horribly wrong.
Important – At least 50% of questions I receive do not contain enough information for me to answer without asking a followup question..
If you can take an extra 30 seconds to review and/or give me more details, it will save us both a lot of time.